“There are two sides to every story. The first one to speak sounds true until you hear the other side and they set the record straight” Proverbs 18:17 (TPT)
Take time to listen to the two sides of the story before you judge or form your opinion on the matter.
Don’t take a side and even tell a third person about it until you are opportune to hear both sides no matter how highly placed the first person “confiding” in you on the matter may be.
Remember the judgment of King Solomon and the two harlots (1 Kings 3:16-28)
“but be faithful to examine them by putting them to the test, and afterward hold tightly to what has proven to be right” 1 Thessalonians 5:21 (TPT)
Be fair to all the sides when you are privileged to mediate in any issue brought to your attention. Don’t keep malice with the other person before knowing and hearing the other side of the story.
“You shall not be partial in judgment, but you shall hear the small as well as the great. You shall not be afraid of the face of man, for the judgment is God’s. And the case that is too hard for you, you shall bring to me, and I will hear it.” Deuteronomy 1:17 (AMPC)
If you don’t have the total picture or the complete story, don’t take sides.